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Internal vs external customer?

Looking for a model to help people identify their customers and needs and expectations

Asked by: Rosanna 642 days ago - 2 Answers - 2721 views

2 Answers

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Internal customer: When the good transfer from one department to another within the organization then the latter or transferee department is known as Internal customer.
External customer: These includes general public, when the outside person purchase the good then he is known as external customer.

Answer by Zubair Ahmed 642 days ago
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Internal customers are your own colleagues in the same organization. If you take an example of a bank, internal customers are staff members & external customers are Account holders / walk in-customers who are outsiders.

Answer by Defender 602 days ago

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