Difference between Service Level and Fill Rate terminologies

I am working in Retail industry, trying to standardize our metrics. Currently there are confusing understanding and application of the terms “Service Level” vs. “Fill Rate”. Both are calculated as Quantity Received divided by Quantity Ordered.
I appreciate your help.

Asked by: Lida Gorjianfar 196 days ago - 0 Answers - 632 views

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