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ISO 9000 Series
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of related, auditable,
and supplementary guidelines on
and quality assurance. First published in 1987 (and continually updated) by the
International Standards Organization (ISO)
, these standards are not specific to any
(good or service) but are nearly universally applicable and recognized. Although called 'voluntary,' they are almost
for practically all manufacturers and service providers selling to multinationals and large or
organizations. To be awarded
, a firm's
and internal systems must be verify by
(third party) and
auditors (after an on-site audit) to be in
with these standards.
, the firm must continue to pass the on-site
conducted at regular intervals (usually every two years). In
, the ISO 9000 certification brings
and credibility and provides a
on which a
total quality management (TQM)
can be built.
total quality m...
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ISO 9000 Series
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