Organization and Methods (O&M)

  

Definition

Systematic examination of an organization's structure, procedures and methods, and management and control, from the lowest (clerical or shop-floor) level to the highest (CEO, president, managing director). Its objective is to assess their comparative efficiency in achieving defined organizational aims. O&M concerns itself mainly with administrative procedures (not manufacturing operations) and employs techniques such as operations research, work-study, and systems analysis.

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