account manager

  

Definition

An employee whose job is the day-to-day support of a particular customer's account with a business, and who serves as the primary point of contact between the customer and the company. The account manager position can provide customer support, technical support, planning and optimization for the account, as well as developing a relationship with the customer.

Use account manager in a sentence

  • Although certain, serious problems could conceivably require the attention of a corporate executive, most day-to-day banking matters, even those of private customers, can generally be handled by an account manager.

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  • The account manager contacted the client to ask them if they wanted to go to lunch after their scheduled tour of the warehouse.

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  • Call centers provide customer contact at a low cost, but it's hard to replicate the personal touch of an account manager and customers often receive impersonal and inefficient service.

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