business process reengineering (BPR)



Thorough rethinking of all business processes, job definitions, management systems, organizational structure, work flow, and underlying assumptions and beliefs. BPR's main objective is to break away from old ways of working, and effect radical (not incremental) redesign of processes to achieve dramatic improvements in critical areas (such as cost, quality, service, and response time) through the in-depth use of information technology. Also called business process redesign.

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  • After experiencing a poor year, ABC manufacturing decided to hire their competitor's Operation Manager to review all of their current ways of doing things and engage in an intensive session of business process reengineering.

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  • In order to make the business run smoother the process team was assigned a business process reengineering project designed to reduce the amount of products being returned.

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  • We definitely needed to undergo some business process reengineering because the way things were going now were not the right way.

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