communication

  

Definition

Two-way process of reaching mutual understanding, in which participants not only exchange (encode-decode) information, news, ideas and feelings but also create and share meaning. In general, communication is a means of connecting people or places. In business, it is a key function of management--an organization cannot operate without communication between levels, departments and employees. See also communications.

Use communication in a sentence

  • The business began to break down when the channels of communication between upper-level and lower-level managers deteriorated.

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