contact center



Customer service facility that houses all inbound and outbound communication channels of a firm (phone, voice-mail, fax, email, website, regular mail).

Use contact center in a sentence

  • The new software company found the most difficult part of a startup was staffing for the customer contact center for new customer support.

    22 people found this helpful
  • The calls to the company were not received at the main office but rather a contact center which controlled all the communications of the company.

    21 people found this helpful
  • If you have any questions for our team, you are certainly welcome to send your query to our contact center in San Francisco California.

    18 people found this helpful
Show more usage examples...

Browse by Letter: # A B C D E F G H I J K L M N O P Q R S T U V W X Y Z