customer capital
Definition
Value of relationships that a firm builds with its customers, and which is reflected in their loyalty to the firm and/or its products. It is one of the three kinds of intellectual capital of a firm (the other two are human capital and structural capital) that are not reflected in a balance sheet.
customer capital is in the Accounting & Auditing and Information & Knowledge Management subjects.
customer capital appears in the definitions of the following terms: intellectual capital and structural capital
This content can be found on the following page:
http://www.businessdictionary.com/definition/customer-capital.html
email to a friend
print this definition
cite this definition
link to this page
