customer-centric

  

Definition

Creating a positive consumer experience at the point of sale and post-sale.

A customer-centric approach can add value to a company by enabling it to differentiate itself from competitors who do not offer the same experience.


Use customer-centric in a sentence

  • Our brand new business was customer-centric and it put our customers above everything else and that made everyone happy to take part.

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  • A customer-centric approach was the only way best buy manager Carl knew he could boost sales and help facilitate his company in the direction he wanted it to go.

    7 people found this helpful    
  • A National retail chain, recently hosted an annual convention for its most promising managers, in which a speaker was enlisted to discuss ways to promote a positive and customer-centric environment that enhances the buyers experience, promotes sales and works to ensure customer loyalty, above all.

    6 people found this helpful    
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