customer-centric |
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Definition
An approach to doing business in which a company focuses on creating a positive consumer experience at the point of sale and post-sale. A customer-centric approach can add value to a company by differentiating themselves from competitors who do not offer the same experience.
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customer-centric is in the Advertising, Marketing, & Sales and Customer Relations & Services subjects.
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http://www.businessdictionary.com/definition/customer-centric.html