customer-centric

  

Definition

Creating a positive consumer experience at the point of sale and post-sale.

A customer-centric approach can add value to a company by enabling it to differentiate itself from competitors who do not offer the same experience.


Use customer-centric in a sentence

  • Our brand new business was customer-centric and it put our customers above everything else and that made everyone happy to take part.

    8 people found this helpful    
  • A customer-centric approach was the only way best buy manager Carl knew he could boost sales and help facilitate his company in the direction he wanted it to go.

    11 people found this helpful    
  • A National retail chain, recently hosted an annual convention for its most promising managers, in which a speaker was enlisted to discuss ways to promote a positive and customer-centric environment that enhances the buyers experience, promotes sales and works to ensure customer loyalty, above all.

    10 people found this helpful    
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