customer experience management (CEM)
Definition
A strategic process employed by a business to manage their customers' entire experience through feedback, analysis and customer participation in the corporate culture in order to improve overall performance.
Related Articles
- Roth IRAs: Contributions, Withdrawals, Distributions etc. *
- Diversifying Your Portfolio *
- End of the Year Tax Planning Tips *
- "Sell Naked Put" Stock Option Investment Strategy *
- Installment Sale *
- Common Stock Strategies - Part 2 *
- How to Budget for Post-Secondary Education *
- Advanced Bond Concepts *
Related Videos
http://www.businessdictionary.com/definition/customer-experience-management-CEM.html
