customer orientation
Definition
A group of actions taken by a business to support its sales and service staff in considering client needs and satisfaction their major priorities. Business strategies that tend to reflect a customer orientation might include: developing a quality product appreciate by consumers; responding promptly and respectfully to consumer complaints and queries; and dealing sensitively with community issues.
Related Articles
- Cash Flow Statements Explained *
- College Loans Overview *
- Introduction to Commodities *
- "Buy Strangle" Option Investment Strategy *
- Kids and Money: Tackling the Various Issues *
- What are Dividends? *
- Can Commodities Affect Currency Rates? *
- Information on Filing Auto Claims and Reducing Premiums *
Related Videos
http://www.businessdictionary.com/definition/customer-orientation.html
