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Term of the Day
BusinessDictionary.com
customer satisfaction
Definition
The
degree
of
satisfaction
provided by the
goods
or
services
of a
company
as measured by the number of repeat
customers
.
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Nearby Terms
customer profile
customer recovery
customer relationship
customer relationship management (CRM)
customer requirements
customer retention
customer satisfaction
customer satisfaction survey
customer satisfier
customer segmentation
customer service
customer service charge
customer support
Popular 'Advertising, Marketing, & Sales' Terms
marketing
marketing concept
distribution channel
marketing strategy
product
receiving
marketing mix
market orientation
market equilibrium
customer
Related Terms
value chain management
consumer orientation
detail person
retail management
iso 9001
key process output variable (KPOV)
customer focused performance
perpetual inventory FIFO
Kano Model
world class
Mentioned in these terms
customer satisfaction survey
American customer satisfaction index
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