customer satisfaction
Definition
Degree of satisfaction provided by the goods or services of a firm as measured by the number of repeat customers.
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customer satisfaction is in the Advertising, Marketing, & Sales and Customer Relations & Services subjects.
customer satisfaction appears in the definitions of the following terms: customer focused performance, supply chain management (SCM), balanced scorecard (BSC), Malcolm Baldridge National Quality Award, customer analysis, non value adding activity, world class and direct measures of quality
customer satisfaction appears in these other term: American customer satisfaction index
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http://www.businessdictionary.com/definition/customer-satisfaction.html