customer service

  

Definition

All interactions between a customer and a product provider at the time of sale, and thereafter. Customer service adds value to a product and builds enduring relationship.

Use customer service in a sentence

  • When Mr. Adams trained a new group of employees, he ardently stressed that customer service was the most important product since each employee should be aware that each customer wants to be treated with courtesy and respect.

    6 people found this helpful    
  • One of the biggest complaints in the modern world for the modern consumer is the inability to receive satisfactory customer service.

    11 people found this helpful    
  • The customer service representative kept the caller on the phone and chatted pleasantly with him while correcting the mistake made in the customer's online billing statement.

    3 people found this helpful    
Show more usage examples...

Related Videos




http://www.businessdictionary.com/definition/customer-service.html

Mentioned in these terms

Have a question about customer service? Ask for help in the
Community
Browse by Letter: # A B C D E F G H I J K L M N O P Q R S T U V W X Y Z