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Definition
Range of services provided to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, trouble shooting, maintenance, upgrading, and disposal of the product.
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customer support is in the Advertising, Marketing, & Sales and Customer Relations & Services subjects.
customer support appears in the definitions of the following terms: electronic commerce (E-Commerce), concurrent engineering and account manager
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http://www.businessdictionary.com/definition/customer-support.html