Definitions (2)
1. General: (1) Entity that receives or consumes products (goods or services) and has the ability to choose between different products and suppliers. See also buyer. (2) Entity directly served by an organization.
2. Quality control: Entity within a firm who establishes the requirement of a process (accounting, for example) and receives the output of that process (a financial statement, for example) from one or more internal or external suppliers.
Featured Tip
The Most Favored Customer Clause
One useful but fairly uncommon type of contract stipulation is a most-favored-customer clause. Under such an arrangement, no one gets a better price than this customer, or if someone else does then th ... Read more
Additional Tip(s)
- Identify the Most Profitable Clients
- Charging Customers Different Prices for the Same Product or Service
- How should you sell your product?
- Focus Marketing on Perception Management
- Locking In Customers
- How much power do your suppliers have?
- What is your value proposition?
- The 20/80 Rule Applied to Customers
- Business Owner's Actions
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