grievance procedure

  

Definition

Step by step process an employee must follow to get his or her complaint addressed satisfactorily. In this process, the formal (written) complaint moves from one level of authority (of the firm and the union) to the next higher level. Grievance procedures are typically included in union (collective bargaining) agreements.

Use grievance procedure in a sentence

  • I did not wanna go through the grievance procedure because it would be too hard and against what I knew to be the truth.

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  • "In order for your complaint to be taken into consideration, you must follow the proper grievance procedure," said the employee to his coworker.

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  • When the worker complained that he was not paid time-and-a-half for overtime work he was told to follow the established grievance procedure instead of just complaining about it.

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