impersonal communication

Definition

A type of communication or interaction that is based specifically on social roles, such as communication between a sales representative and a potential customer. The manner of communication is informal and superficial, covering topics necessary to instigate a sale or similar transaction.

Use this term in a sentence

  • Peter always hated going to conferences. He knew that everyone was just trying to sell him stuff and he would have to absorb all the impersonal communication.

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  • The occupation of being a financial adviser is often accompanied with impersonal communication with conversation usually being limited to business however, the occupation of being a doctor often involves more personal communication or an in-depth relationship.

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  • I was not very good at impersonal communication and dreaded all of the interactions in my life that had it.

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