Fundamental characteristic of services referring to the fact that a service (since it lacks physical existence or form) cannot be seen, smelled, tasted, touched, or stored.

Use intangibility in a sentence

  • There was an intangibility to having such a large share of the airline market where we knew demand was certain to increase.

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  • The intangibility of their firm was what I meant because they had such amazing qualities that we could not even name.

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  • A knowledgeable workforce is an extremely valuable asset and can shape the success of corporations, yet it exudes intangibility because it cannot be adequately measured, stored, sold, or traded.

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