operational excellence

Definition

A philosophy of the workplace where problem-solving, teamwork, and leadership results in the ongoing improvement in an organization. The process involves focusing on the customers' needs, keeping the employees positive and empowered, and continually improving the current activities in the workplace.

Use this term in a sentence

  • If we want to see our company move ahead in the upcoming fiscal year, we need to work towards operational excellence to really put our best foot forward.

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  • The operational excellence was demonstrated in the nature of the success of the business as our profits were unexpectedly high.

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  • You should always strive to have operational excellence so that you know your company is doing things the right way.

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