process mapping

  

Definition

Structural analysis of a process flow (such as an order-to-delivery cycle), by distinguishing how work is actually done from how it should be done, and what functions a system should perform from how the system is built to perform those functions. In this technique, main activities, information flows, interconnections, and measures are depicted as a collage on a large sheet of (commonly brown) paper, with different colored 'Post-it' notes or slips of paper. This graphic representation allows an observer to 'walk-through' the whole process and see it in its entirety. Also called brown papering.

Use process mapping in a sentence

  • The process mapping was almost done for the day and we would figure out some things that needed to be figured out.

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  • We engaged in process mapping to add another dimension to our ways of understanding and viewing the production problem for our firm.

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  • It is important that we give due diligence to process mapping to ensure that we are getting the most efficiency out of our equipment and workers.

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