quality function deployment (QFD)

Definition

Listening to voice of the market (customer). It is a structured product development process which translates what the market requires into a program to create, manufacture, and deliver it. In a QFD process, multi-skilled teams collaborate to arrive at a common understanding of the customer needs, and determine the appropriate technical requirements of each stage.


quality function deployment (QFD) is...

... in the Quality Control & Management subject.

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