receptionist

Definition

Individual serving as the first point of contact in an office. Receptionists are usually seated at the entrance of an office and do a variety of administrative tasks including, but not limited to, answering phones calls, making photocopies, distributing mail, signing for packages, and general office upkeep. Some companies employ a receptionist for the sole purpose of answering phones, but with the advancement of technology, digital answering services and outsourced receptionist firms are the new wave of the future.