Customer level of approval when comparing a product's perceived performance with his or her expectations. Also could refer to discharge, extinguishment, or retirement of an obligation to the acceptance of the obligor, or fulfillment of a claim. While satisfaction is sometimes equated with performance, it implies compensation or substitution whereas performance denotes doing what was actually promised. See also accord and satisfaction.

Use satisfaction in a sentence

  • Being able to keep a good level of customer satisfaction should have them returning to your store often and be great for your bottom line.

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  • He received a lot of satisfaction, knowing that he was right and there would be snow cones at the ball game.

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  • Considering the other poorly functioning products which that company has produced, he showed satisfaction with the latest product's great functionality.

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