satisfaction

  

Definition

Customer level of approval when comparing a product's perceived performance with his or her expectations. Also could refer to discharge, extinguishment, or retirement of an obligation to the acceptance of the obligor, or fulfillment of a claim. While satisfaction is sometimes equated with performance, it implies compensation or substitution whereas performance denotes doing what was actually promised. See also accord and satisfaction.

Business Tips

Startups in 13 Sentences (#5)

Better to make a few users love you than a lot ambivalent. Ideally you want to make large numbers of users love you, but you can't expect to hit that right away. Initially you have to choose between s ... Read more

Related Videos




http://www.businessdictionary.com/definition/satisfaction.html

Browse by Letter: # A B C D E F G H I J K L M N O P Q R S T U V W X Y Z