satisfaction
Definition
Customer level of approval when comparing a product's perceived performance with his or her expectations. Also could refer to discharge, extinguishment, or retirement of an obligation to the acceptance of the obligor, or fulfillment of a claim. While satisfaction is sometimes equated with performance, it implies compensation or substitution whereas performance denotes doing what was actually promised. See also accord and satisfaction.
satisfaction is in the Agreements & Contracts, Corporate, Commercial, & General Law, Customer Relations & Services and Purchasing & Procurement subjects.
satisfaction appears in the definitions of the following terms:
distress,
pay equity,
customer survey,
duty,
intrinsic motivation,
proof,
American customer satisfaction index,
consumer buying behavior,
survey,
secured
and
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