satisfaction

  

Definition

Customer level of approval when comparing a product's perceived performance with his or her expectations. Also could refer to discharge, extinguishment, or retirement of an obligation to the acceptance of the obligor, or fulfillment of a claim. While satisfaction is sometimes equated with performance, it implies compensation or substitution whereas performance denotes doing what was actually promised. See also accord and satisfaction.

Use satisfaction in a sentence

  • Being able to keep a good level of customer satisfaction should have them returning to your store often and be great for your bottom line.

    Was this Helpful?   (25)   (0)
  • He received a lot of satisfaction, knowing that he was right and there would be snow cones at the ball game.

    Was this Helpful?   (25)   (0)
  • Considering the other poorly functioning products which that company has produced, he showed satisfaction with the latest product's great functionality.

    Was this Helpful?   (25)   (0)
Show more usage examples...

Related Videos




http://www.businessdictionary.com/definition/satisfaction.html

Have a question about satisfaction? Ask for help in the
Community
Browse by Letter: # A B C D E F G H I J K L M N O P Q R S T U V W X Y Z