servicescape

  

Definition

Totality of the ambience and physical environment in which a service occurs. Also called service setting.

Use servicescape in a sentence

  • The black leather couches and warm color tones of the lobby, in combination with the pleasant attitude of the hotel staff, creates a very welcoming servicescape for arriving guests .

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  • I really liked the servicescape because it was nicely designed and had a lot of other cool things about it.

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  • To improve the company's servicescape, the executives decided to hire an interior designer in hopes of improving overall sales due to a welcoming surroundings.

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