theory Z

  

Definition

Japanese consensus management style based on the assumptions that (1) employees want to build cooperative relationships with their employers, peers, and other employees in the firm; for this they (2) require high degree of support in the form of secure employment and facilities for development of multiple skills through training and job rotation, (3) they value family life, culture and traditions, and social institutions as much as material success, (4) they have well-developed sense of dedication, moral obligations, and self-discipline, and (5) they can make collective decisions through consensus. Introduced by the author William Ouchi (born 1943) in his book 'Theory Z.'

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