A holistic approach to long-term success that views continuous improvement in all aspects of an organization as a process and not as a short-term goal. It aims to radically transform the organization through progressive changes in the attitudes, practices, structures, and systems.
Total quality management transcends the product quality approach, involves everyone in the organization, and encompasses its every function: administration, communications, distribution, manufacturing, marketing, planning, training, etc.
Use this term in a sentence
If you want to make sure that everything will run smoothly put one of your best workers in charge of total quality management.
I knew we would succeed because of our total quality management process and how much we cared about the future of ourselves.
You should always try to be working in a state of total quality management so that you know everything you do is done right.