vital few, useful many |
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Definition
US quality guru J. M. Juran's application of Pareto principle to quality management where about 20 percent of causes result in about 80 percent of the defects/effects. In the 1950s, he first called it 'vital few, trivial many,' but on realizing that no effect or variation is trivial, he changed it to the present form.
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vital few, useful many is in the Quality Control & Management subject.
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