vital few, useful many
Definition
US quality guru J. M. Juran's application of Pareto principle to quality management where about 20 percent of causes result in about 80 percent of the defects/effects. In the 1950s, he first called it 'vital few, trivial many,' but on realizing that no effect or variation is trivial, he changed it to the present form.
Popular 'Quality Control & Management' Terms
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