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Quality Control & Management
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absolute performance standard
acceptable quality level
acceptance criteria
acceptance sampling
accuracy
alignment chart
American National Standards Institute (ANSI)
American Society for Testing And Materials (ASTM)
analysis of means (ANOM)
analysis of variances (ANOVA)
analytical study
andon board
appraisal cost
assignable cause
attribute control chart
attribute sampling
attributes data
attribution
attrition rate
audit
audit program
audit report
audit resolution
audit scope
audit strategy
audit trail
auditing for compliance
auditor's adverse opinion
auditor's disclaimer of opinion
auditor's opinion
auditor's qualified opinion
availability
average
average chart
average outgoing quality
average outgoing quality limit
backward chaining
baka yoke
band aid approach
Bayes' theorem
Bayesian analysis
Bayesian probability
Bayesian statistics
bell curve
benchmark
benchmark data
benchmark index
benchmarking
best in class
best practice
beta test
big 'Q,' little 'q'
binomial distribution
blemish
bulk density
C chart
calibration
capability
capability analysis
capability index (Cp)
capacity analysis
capacity available to promise
capacity building
capacity factor
capacity management
capacity planning
capacity rating
capacity requirements planning (CRP)
capacity usage ratio
capacity usage variance
capacity utilization
capacity utilization rate
cause and effect diagram
centerline
certificate authority (CA)
certificate of compliance
certificate of conformance
certificate of conformity
certification
certification authority (CA)
certified
certified part
chart
check routine
checkout procedure
checksheet
chronic failure
common cause
competitive benchmarking
competitive criteria
compliance
compliance audit
compliance program
compliance test
compliant
conformity assessment
constant error
continual improvement
continuous improvement
continuous improvement program
continuous process improvement
control chart
control cycle
control limits
control plan
cost of poor quality
cost of quality
count chart (C Chart)
cradle to grave
critical product measurements (CpK)
cumulative sum control chart
customer
customer-supplier partnership
D chart
debugging
defect
defect-free
defective condition
defective product
deficiency
degradation factor
demerit chart (D Chart)
Deming Application Prize
Deming cycle
Deming wheel
Deming's 14 points
dependability
dependent failure
design failure mode and effects analysis
design for experiment
design in quality vs. inspecting in quality
design life
design parameters
design review
design specification
design validation
design verification
destructive testing
deterioration
diagnosis
diagnostic skills
diagnostic test
diagnostic-remedial journey
dialectic
dialectic process
dialectical method
DIN
direct measures of quality
DMAIC methodology
DN (diamétre nominal or nominal size)
doctrine of foreseeability
driver
durability
evaluation criteria
examination
experiment
experimental design
external audit
failure mode
failure mode analysis
failure mode and effects analysis (FMEA)
failure mode effect and criticality analysis (FMECA)
failure rate
fatigue limit
fatigue strength
fault
fault resilient
fault tolerant
fault tree
fishbone diagram
flow diagram
flow process chart
flow tree
flowchart
foreseeability doctrine
fragility
full assessment
functional verification
funnel experiment
gauge
gauge repeatability & reproducibility (GR&R)
in-control process
independent failure
inspection
instability
instant pudding
internal audit
International Organization for Standardization (IOS)
International Standards Organization (ISO)
interrelationship diagram
Ishikawa diagram
ISO 9000 Series
key principles of quality
key principles of quality management
KJ method
latent defect
leading practice
line chart
listing
living specification
lower control limit
major nonconformance
Malcolm Baldridge National Quality Award
manufacturing defect
manufacturing test specification and procedure
mapping matrix
material quality standard
mean cycles between failures (MCBF)
mean time between failures (MTBF)
noise
Nomogram
non-compliance
non-critical failure
non-destructive testing
non-random variation
nonconformance
nonconformity
normal distribution
NP chart
number of affected units chart
numeric reliability
open standard
operating characteristics (OC) curve
out of control
out of gauge
out of spec
outline specifications
P chart
Pareto analysis
Pareto chart
Pareto diagram
patent defect
percent chart
performance specification
performance standard
physical standard
pie chart
plan do check act (PDCA) cycle
prevention
price of non quality (PONQ)
probability of acceptance
process
process boundaries
process capability
process capability index
process chart
process control
process design
process failure mode and effects analysis (PFMEA)
process improvement
process layout
process map
process mapping
process owner
process reengineering
process variability
processing
processing time
product specification
production capability index
production capability ratio
proportion chart
proprietary standard
qualification process
qualified auditor
qualified equipment
quality
quality assurance (QA)
quality audit
quality auditor
quality by design
quality circle (QC)
quality control (QC)
quality costs
quality creep
quality criteria
quality engineering
quality function deployment (QFD)
quality function deployment (QFD) matrix
quality improvement
quality improvement team
quality loop
quality loss function
quality management
quality management system (QMS)
quality measure
quality objective
quality of conformance
quality of design
quality over time
quality plan
quality planning
quality policy
quality requirement
quality score chart (Q Chart)
quality spiral
quality surveillance
quality system
quality system audit
quality tool
quantitative requirements
quincunx board
radical process improvement (RPI)
radiography
random error
random failure
random variation
range chart (R Chart)
reasonable assurance
registration of standards
reliability
reliability coefficient
reliability, availability, maintainability (RAM)
repair
resilience
resource management
rework
right the first time
root cause analysis
root cause failure analysis (RCFA)
run chart
run diagram
sample standard deviation chart (S chart)
seven tools of quality
Shewart cycle
signal to noise ratio
six sigma quality
solid fault
special cause
specification (spec)
specification limits
specification tree
stable process
standard
standard specification
standardization
standardize
standards
static quality
statistical control
statistical error
statistical interpretation
statistical process control (SPC)
statistical quality control
statistical sample
statistical significance
statistically significant
suboptimization
supplier
supplier quality assurance
surety
system testing
systemic error
Taguchi method
tailoring
tampering
technical assurance
technical inspection
technical specifications
technical standard
test case
testing
threshold criteria
tier chart
tolerance
top management commitment
total cost of quality
total quality control (TQC)
total quality management (TQM)
traceability
transient fault
trend control chart
U chart
upper control limit
value added activity
value adding process
variance threshold
variation
verification
visual analysis
visual control
visual inspection
vital few, trivial many
vital few, useful many
voice of the process
W. Edwards Deming
weakness
world class
zero defects
